American Residential is not one of the best options when it comes to home warranty services. They are very careful to represent themselves as only being bound to the exact terms of the warranty. They describe their own service provider’s assessment of your claim in the following terms: “If the issue is due to normal wear and tear or a mechanical failure and is covered under the terms and conditions and limits of the contract, then the appliance or system will be repaired or replaced and the homeowner will only have to pay a service fee as defined in the contract.” Wow. That is a seriously guarded claim that is very clear that you will obviously have out-of-pocket expenses all along the process of receiving your “coverage.”
Proceed with Caution
One of the reasons why you should be especially careful when it comes to American Residential is that they are very clear about limiting their liability for different types of home repair and home system repair expenses. In our experience, this usually indicates that the company will go out of its way to avoid covering major costs. Moreover, because there are so many technical distinctions when it comes to household systems and repairs, it can be hard to tell exactly what will be covered under American Residential’s contract.
It’s Not All Bad Though….
American Residential Home Warranty Company deserves some credit for their transparency, at least in comparison to other companies in the marketplace. Many other companies might have similar policies and procedures, but American Residential Home Warranty is upfront about the way that they will perceive and interpret different situations. As a result, it might be a bit easier to understand what they are willing to cover when compared to other Home Warranty providers. As a savvy homeowner, it’s up to you to decide if their narrowly worded terms work for your situation.